{"id":188,"date":"2025-09-12T08:11:52","date_gmt":"2025-09-12T08:11:52","guid":{"rendered":"https:\/\/www.sianapse.fr\/?page_id=188"},"modified":"2025-09-22T07:27:14","modified_gmt":"2025-09-22T07:27:14","slug":"conditions-generales-de-vente-cgv-sianapse","status":"publish","type":"page","link":"https:\/\/www.sianapse.fr\/?page_id=188","title":{"rendered":"Conditions G\u00e9n\u00e9rales de Vente (CGV) \u2013 Sianapse"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"188\" class=\"elementor elementor-188\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-682ee97 e-flex e-con-boxed e-con e-parent\" data-id=\"682ee97\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6370fba elementor-widget elementor-widget-spacer\" data-id=\"6370fba\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a371bc4 elementor-widget elementor-widget-heading\" data-id=\"a371bc4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conditions G\u00e9n\u00e9rales de Vente (CGV)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3649b2 elementor-widget elementor-widget-spacer\" data-id=\"d3649b2\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6633666 e-flex e-con-boxed e-con e-parent\" data-id=\"6633666\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-102bdba elementor-widget elementor-widget-html\" data-id=\"102bdba\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- ========== CGV \u2014 Sianapse (TOC corrig\u00e9e) ========== -->\r\n<style>\r\n  :root{\r\n    --bg:#0b1324; 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Validation par signature (ou accord \u00e9lectronique) + acompte standard 40&nbsp;% sauf mention contraire.<\/p><\/section>\r\n\r\n    <section id=\"cgv-3\"><h2><span class=\"num\">3.<\/span>Prix & modalit\u00e9s de paiement<\/h2><p>Prix en euros. Facturation selon devis (jalons \/ solde \u00e0 la livraison).<\/p><p><strong>Paiements accept\u00e9s :<\/strong> carte bancaire via <em>Revolut Payments<\/em> (prestataire s\u00e9curis\u00e9), virement bancaire, pr\u00e9l\u00e8vement SEPA (si pr\u00e9vu).<\/p><p>Retard : p\u00e9nalit\u00e9s l\u00e9gales + indemnit\u00e9 forfaitaire 40&nbsp;\u20ac. Suspension possible jusqu\u2019\u00e0 r\u00e9gularisation.<\/p><\/section>\r\n\r\n    <section id=\"cgv-4\"><h2><span class=\"num\">4.<\/span>D\u00e9lais & modalit\u00e9s d\u2019ex\u00e9cution (sites web)<\/h2><ul><li>Planning indicatif : 2 \u00e0 6 semaines selon complexit\u00e9 & r\u00e9activit\u00e9.<\/li><li>Contenus fournis par le client : textes, images, logos, infos l\u00e9gales.<\/li><li>Pr\u00e9prod \u2192 Recette \u2192 Mise en production (HTTPS\/SSL).<\/li><li>Maintenance (si incluse) : mises \u00e0 jour, sauvegardes, contr\u00f4le s\u00e9curit\u00e9 courant.<\/li><\/ul><p class=\"note\">Les d\u00e9lais ne sont pas une obligation de r\u00e9sultat et peuvent varier (demandes suppl\u00e9mentaires, retards de validation, force majeure).<\/p><\/section>\r\n\r\n    <section id=\"cgv-5\"><h2><span class=\"num\">5.<\/span>Livraison, recette & corrections<\/h2><p>Recette conjointe \u00e0 la fin du d\u00e9veloppement. Sauf r\u00e9serve \u00e9crite sous 7 jours, la livraison est r\u00e9put\u00e9e conforme.<\/p><p>Inclus par d\u00e9faut : jusqu\u2019\u00e0 <strong>2 s\u00e9ries de retours<\/strong> mineurs (hors refonte structurelle). Remise des acc\u00e8s\/licences apr\u00e8s paiement int\u00e9gral.<\/p><\/section>\r\n\r\n    <section id=\"cgv-6\"><h2><span class=\"num\">6.<\/span>Propri\u00e9t\u00e9 intellectuelle & droits d\u2019utilisation<\/h2><p>Les cr\u00e9ations restent la propri\u00e9t\u00e9 de Sianapse jusqu\u2019au paiement complet. Apr\u00e8s r\u00e8glement, licence d\u2019utilisation non exclusive pour le site objet du devis. Le client garantit les droits sur les contenus fournis.<\/p><\/section>\r\n\r\n    <section id=\"cgv-7\"><h2><span class=\"num\">7.<\/span>Responsabilit\u00e9 & garanties l\u00e9gales<\/h2><ul><li><strong>Obligation de moyens :<\/strong> qualit\u00e9, s\u00e9curit\u00e9 et performance raisonnable, sans garantie de r\u00e9sultats commerciaux.<\/li><li><strong>Compatibilit\u00e9 :<\/strong> optimis\u00e9 pour navigateurs\/appareils courants \u00e0 la livraison.<\/li><li><strong>H\u00e9bergement tiers :<\/strong> disponibilit\u00e9 sous la responsabilit\u00e9 de l\u2019h\u00e9bergeur concern\u00e9.<\/li><li><strong>Force majeure :<\/strong> exon\u00e9ration dans les cas pr\u00e9vus par la loi.<\/li><li><strong>Garanties l\u00e9gales :<\/strong> application des garanties l\u00e9gales de conformit\u00e9 au devis et absence de vices de conception intentionnels.<\/li><\/ul><\/section>\r\n\r\n    <section id=\"cgv-8\"><h2><span class=\"num\">8.<\/span>Droit de r\u00e9tractation<\/h2><p><strong>Consommateurs :<\/strong> 14 jours (L221-18 C. conso). D\u00e9marrage possible avant terme avec accord expr\u00e8s ; frais proportionnels dus, droit \u00e9teint si ex\u00e9cution compl\u00e8te (L221-25).<\/p><p><strong>Professionnels :<\/strong> pas de droit l\u00e9gal. Tol\u00e9rance commerciale Sianapse : <strong>3 jours<\/strong> tant que les travaux n\u2019ont pas d\u00e9but\u00e9. Acompte acquis sinon.<\/p><\/section>\r\n\r\n    <section id=\"cgv-9\"><h2><span class=\"num\">9.<\/span>Donn\u00e9es personnelles<\/h2><p>Voir <a href=\"\/politique-de-confidentialite\" style=\"color:var(--brand)\">Politique de confidentialit\u00e9<\/a>. Responsable : Sianapse \u2014 <a href=\"mailto:contact@sianapse.fr\" style=\"color:var(--brand)\">contact@sianapse.fr<\/a>.<\/p><\/section>\r\n\r\n    <section id=\"cgv-10\"><h2><span class=\"num\">10.<\/span>Dur\u00e9e, suspension & r\u00e9siliation<\/h2><p>Maintenance\/h\u00e9bergement : contrats mensuels reconductibles sauf mention contraire, r\u00e9siliables \u00e0 \u00e9ch\u00e9ance avec pr\u00e9avis 30 jours. Possibilit\u00e9 de suspension en cas d\u2019impay\u00e9 ou manquement grave, apr\u00e8s notification.<\/p><\/section>\r\n\r\n    <section id=\"cgv-11\"><h2><span class=\"num\">11.<\/span>Droit applicable & litiges<\/h2><p>Droit fran\u00e7ais. \u00c0 d\u00e9faut d\u2019accord amiable, juridictions comp\u00e9tentes du ressort du si\u00e8ge de Sianapse.<\/p><\/section>\r\n\r\n    <div class=\"cgv-utils\">\r\n      <a class=\"cgv-btn\" href=\"#top\" onclick=\"window.scrollTo({top:0,behavior:'smooth'});return false;\">\u2191 Haut de page<\/a>\r\n      <a class=\"cgv-btn ghost\" href=\"javascript:window.print()\">\ud83d\udda8\ufe0f Version imprimable<\/a>\r\n      <span class=\"note\">Support : <a href=\"mailto:support@sianapse.fr\" style=\"color:var(--brand)\">support@sianapse.fr<\/a><\/span>\r\n    <\/div>\r\n  <\/article>\r\n<\/div>\r\n<!-- ========== \/CGV \u2014 Sianapse ========== -->\r\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-748415a elementor-widget elementor-widget-spacer\" data-id=\"748415a\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Conditions G\u00e9n\u00e9rales de Vente (CGV) \u2013 Sianapse Derni\u00e8re mise \u00e0 jour : 12\/09\/2025 1. Objet Les pr\u00e9sentes conditions r\u00e9gissent la vente des services propos\u00e9s par Sianapse, solution d\u2019intelligence artificielle priv\u00e9e et conforme au RGPD, incluant : acc\u00e8s aux mod\u00e8les d\u2019IA, h\u00e9bergement s\u00e9curis\u00e9 en France, stockage documentaire (Seafile), support technique (Faveo Helpdesk). 2. Tarifs et abonnements [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-188","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Conditions G\u00e9n\u00e9rales de Vente (CGV) \u2013 Sianapse - Sianapse<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sianapse.fr\/?page_id=188\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions G\u00e9n\u00e9rales de Vente (CGV) \u2013 Sianapse - Sianapse\" \/>\n<meta property=\"og:description\" content=\"Conditions G\u00e9n\u00e9rales de Vente (CGV) \u2013 Sianapse Derni\u00e8re mise \u00e0 jour : 12\/09\/2025 1. 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